Contact Center Services in India

Crating/Wooden box packaging

For international shipments and heavy material and equipment transport we use wooden crates. Our crates are of the highest quality and our compliance is as per ISPM 15 standards when it comes to manufacturing these crates using wood.  International Standards For Phytosanitary Measures No. 15 (ISPM 15) is an International Phytosanitary Measure developed by the International Plant Protection Convention (IPPC) that directly addresses the need to treat wood materials of a thickness greater than 6mm, used to ship products between countries. Its main purpose is to prevent the international transport and spread of disease and insects that could negatively affect plants or ecosystems. ISPM 15 affects all wood packaging material (pallets, crates, dunnages, etc.) requiring that they be debarked and then heat treated or fumigated with methyl bromide and stamped or branded,  with a mark of compliance. Many countries do not allow the shipment beyond their port if the stamp is not seen on the wooden box / pallet / crate and a valid certificate does not accompany the shipping documents.  There is also a penalty that is levied towards cleaning up of the premises in such cases and towards disposal of such hazardous substances.

We specifically decide the type of wooden create depending on size, weight or material and the length of the journey and type of journey. The strength of a wooden box is rated based on the weight it can carry before the cap (top, ends, and sides) is installed. “Skids” are also specified by our personnel to allow forklift trucks access for lifting the heavy crates.

Specialised vacuum Packing

Depending on the kind of material being transported , at Transworld we take great precaution and are particular about the packaging we use. Some materials need special protection from corrosion, including heat-sealed vapor barriers, film barriers, VCI’s (vapor corrosion inhibitors) or other forms of precautionary packaging. 

We also provide vacuum packing since it helps reduce atmospheric oxygen and limits spoilage and reduction of evaporation of volatile content.

It is also used in those cases where we need to reduce the bulk of the item to ensure a tight wrap.

Our personnel and staff are trained for vacuum packing and your move coordinator will give you details on which material needs vacuum packing as well as the costs involved.

Heavy Equipment Delivery

Chances are, if you are involved in shipping heavy equipment, you have a lot invested in your endeavour. Whether you are transporting machines for an assembly line, large vehicles used for farming or construction, or even a piano for your home, you want to make sure your investment arrives in good condition. Partnering with an experienced packaging company that understands how to find a solution for your particular needs, can go a long way toward achieving consistently successful outcomes.

You might also be moving to buildings or locations where elevators might not be present or functioning.

At Transworld you can rely on us to safely transport and unpack all your heavy equipment whether it is sturdy or fragile.Our personnel are trained to use special apparatus like dolly trucks and trolleys for moving heavy and fragile equipment.

And while packing we ensure that all heavy fragile material is specifically packed in wooden crates.Our personnel is also trained to dismantle and reassemble heavy equipment

Shipment Insurance

TransWorld International offers the most comprehensive insurance policy for replacement value at your destination. It can be tailormade to include coverage for storage in transit before delivery. We also offer destination services to customers availing door to port facility while moving to India including customs clearance, local transportation, unpacking and arranging and removal of debris.

While we take the utmost care to deliver your valuable office assets without any breakage and damage, all your goods are insured, as a part of our package. So that just in case something goes wrong during the transit or even while unloading and unpacking, you will at least not have to regret about the financial losses. Transworld settles all such claims, after verification of the claim for authenticity, obtains a settlement voucher and takes it up further with the insurance company, so that you don’t have to go through the troubles.

Key advantages of our Shipment insurance

• Easy to set up
• Advisors on hand to help at every stage
• Comprehensive coverage
• Speedy claims resolution should the unexpected happen
• Added peace of mind, security and protection

Data centre migration

IT leaders across the country rely on Transworld expertise in relocating their High Value Equipment – be it servers, storage racks, disk arrays or routers & switches. TWI not only has the specialized vehicles and tools, but also the trained staff to handle the entire operations with utmost care.

Our association with the industry has also helped us to innovate & design the packing material that is best suited for the purpose.

Weather your transportation needs are within the city, within the state, interstate or International, we have the right equipment and strategy to pick up and deliver your special equipment without any data loss. 

Depending on your requirements, we use many types of specialized moving equipment including containerized trucks, side open trucks, pallet trucks, forklift, high boom hydraulic cranes etc.

Office Move

Office relocation can be a stressful process. Though it is an exciting time, usually accompanied with change and progress, but there is a lot to think about and it can be quite overwhelming.

At Transworld, we are specialists in the field of office moves and office relocation, and we make the transition into your new workplace stressfree.Our dedicated, experienced relocation managers will deal with every aspect of your office relocation. As a leader in this space, our trained relocation managers are experienced in all aspects of the move, from issues like the impact it could have on your staff and clients, to the practical problems of equipment storage. We take care of even the smallest details since office relocation must be handled efficiently and effectively .Our dedicated relocation manager will continuously communicate with the assigned person in your team and work out a complete cost for the project after conducting a thorough survey of the space and the requirements of your team. The relocation manager will be available for all communication regarding the move. We have specialists in IT and networking for securely moving your IT equipment so that your staff can operate with minimal downtime and technical glitches. We offer Data Centre Migration as well. For moving heavy items and furniture we use special cranes ensuring safety of equipment. Once the office has been moved we will provide a team for installation in the new office making sure that your staff is settled well in the new workplace. Throughout the process you will have a dedicated relocation manager for any and every communication and for solving any hitches and making the move stress free.

Property Management

In cases where the client is being relocated for a short term we arrange for and coordinate property management services for the rental or in case the employee is being relocated from India for a short term period we provide property management and leasing services for the employees owned apartment or house.

Repatriation services

Here we provide complete assistance to the client when he or she is terminating their assignment and returning to their original environment.

We provide all Visa Cancellation, Deregistration with local authorities, Lease Cancellation, Security Deposit Recovery, Utility services cancellation, Home cleaning services , moving services and even mail forwarding so that the client is in everyway unconcerned and can focus on his/her next assignment

Settling in programmes

Once a client has relocated it is important to acclimatize them and their family to the new environment thus enabling them to live in their new home independently and with confidence.

Our settling in programme does just that. We include several services like Area orientation, opening of bank accounts, linking with utility providers, obtaining credit cards, arranging insurance, local community information and introduction to social networking groups within their environment.

Home search

Locating a nice home in the most appropriate location ie. close to the work place, close to schools and not too far from the CBD are primary concerns of a person moving cities or countries.

We understand this and our team understands the Indian property market well.Specially from the perspective of expats or NRIs who are used to a whole lot of conveniences which are not always understood by real estate brokers.

It is this aspect of understanding the nuances of a family who has either returned to India or moving to India for the first time – we help them find homes with conveniences as well as ease of access .

School search

One of the key things that are to be considered when a family with kids moves to a new country is the kind of school the children need to study in, the location , the type of school which is best suited for the child as well as convenient for the parents.

At Transworld we understand that it is this aspect of the move that changes the complete perception of the move for the family as well as the impact it has on the relocating employee.

Our team of experts have a complete understanding of the schools in a specific environment and help you choose better. Our experts can help you with detailed analysis on the school , the curriculum that the school provides, and we can advise you better.

We help the customer with the complete admission process

Cross Cultural Training

When a client moves to another country it is critical that they understand the softer aspects of the relocation – ie the cultural aspects of every country are unique and help a person fit in with the environment in a stress free way.

At Transworld we ensure that the employee gets a complete and thorough understanding of the cultural nuances of the country which will host him during his tenure so that he fits in seamlessly with his colleagues and the rest of the society as well.

Orientation services

At Transworld, we extend customized solutions to help remove the stress associated with relocation.

We help our corporate clients, assignees, and their families with everything. We devise customer centric programs to introduce the client to what life is like in a host country. This includes tours across the specific city to which they would be relocating, visits to appropriate schools, residential areas, malls and other places of entertainment etc.

This ensures that the client has the appropriate level of information to assess the suitability of an international assignment before he or she actually makes the move to the new country. We completely take care of all preparations for the intended move once it is confirmed. In this way we ensure that our clients face least amount of pre move stress.

Visa & Immigration services

When people are moving from one country to another, the key to an efficient move is to ensure that they are legally able to work or live in their new environment within the shortest possible time. For this it is essential to abide by all the immigration and visa requirements of the country to which the client is moving.

At Transworld we provide visa, immigration guidance and assistance. We coordinate and manage the visa and immigration process efficiently with the relevant authorities on behalf of the relocating client. We liaise with the HR Department of the clients’ company as well as the local government authorities to ensure that all visa and immigration permits are compliant with local requirements. And we provide these services such that the client is able to work with the minimum possible disruption.

Under Immigration services we provide Visa applications, Work permit processing, Re-entry permit, Notarization of documents and other legal documentation to ensure the client’s effortless mobility from one country to another.

Move Insurance

TransWorld International offers the most comprehensive insurance policy for replacement value at your destination. It can be tailormade to include coverage for storage in transit before delivery. We also offer destination services to customers availing door to port facility while moving to India including customs clearance, local transportation, unpacking and arranging and removal of debris.

While we take the utmost care to deliver your valuable household articles without any breakage and damage, all your goods are insured, as a part of our package. So that just in case something goes wrong during the transit or even while unloading and unpacking, you will at least not have to regret about the financial losses. Transworld settles all such claims, after verification of the claim for authenticity, obtains a settlement voucher and takes it up further with the insurance company, so that you don’t have to go through the troubles.

Key advantages of our Move insurance

• Easy to set up
• Advisors on hand to help at every stage
• Comprehensive coverage
• Speedy claims resolution should the unexpected happen
• Added peace of mind, security and protection

Vehicle moving

Rely on our vehicle shipping experts to transport your vehicle wherever you need it to go. Whether that’s across a state line or across the  ocean. 

From family cars, trucks, and SUVs to classic cars, motorhomes, and motorcycles.

From paperwork to pickup, we are proud to be your professional partner in the vehicle transport industry. Our custom quote process guarantees you get the best rate available.

With over two decades of experience and utilizing a large multi-modal fleet, Transworld provides the confidence and reassurance to our customers while transporting their precious vehicles. Transworld team will help you organize all necessary documentation for exporting/importing of your vehicles.

Transworld cares about the things that you care about.  We plan your vehicle relocation with you directly and offers a range of vehicle transport services utilizing containers.

Storage

In cases where the client is being relocated temporarily and is planning to return to the location, we arrange for and coordinate storage services for all their assets including furniture, appliances, office equipment, vehicles etc.

The biggest problem in transferrable jobs is how to carry all the household goods which we have accumulated over a period of time.  Now you don’t have to worry – whether it is for a long or short duration we work out economical means of storage for you.

With facilities present across India, we provide both short term and long term storage.

With the help of the latest state of the art technology, we maintain our storage facilities at the highest of standards.We adhere to strict pest control, rodent control, fumigation controls and security standards.

Whether it is vehicle storage or household goods storage – we go the extra mile.

At Transworld  safety of your products and your vehicle are paramount .We  have    very large, spacious, clean and well maintained warehouses that can store household goods and your motor vehicles/ two wheelers and even industrial cargo. These buildings are specially designed for this purpose and have all safety features such as CCTV cameras, smoke detectors, and fire alarms etc. The warehouses are fumigated regularly and cleaned periodically. . All our warehouses are manned by professional security agency 24 x7 and the entire inventory is maintained using computerized system. Your goods are stored in closed plywood lift vans so that they are not visible externally.

We have over 1 million sqft. of space for storage across all major cities in the country. These include Bangalore, Chennai, Hyderabad, Mumbai, Pune, Delhi NCR, Coimbatore ,Cochin, Kolkatta, Ahmedabad, Calicut

So you can rest assured that no matter which major city in India you are in you have a storage space close to your city so you can move without worrying about your goods.

Pet moving

At Transworld we understand that transportation of a family member is the most stressful task.

That’s why we take utmost care while moving your pets. Whether it is the boarding process, permit assistance to vet nary services – we ensure that all are provided for your pet.

Our experienced pet travel specialists can help you arrange a move that is as comfortable and as stress – free as possible – for both you and your pet.

We are attentive to routing, always looking for non-stop flights.

We are mindful of  details, such as weather and aircraft type, that may affect your     pet’s safety and  comfort.  And  we  welcome your questions on all aspects of pet relocation.

We provide a large container made of sturdy plastic for your pet to stand, turn around and lie down. The container has a secured locking system and has ventilation on all the 4 sides.

Your pet is picked up at a time that is best for you and your  pet.  When  your  pet  arrives,   we arrange  to  have the  flight  met  by a pet  transportation professional, depending upon the rules and regulations of the arrival country arrange for all clearances, including arranging boarding / lodging of the pet at a professional centre till quarantine clearances are obtained.

Local Home shifting

Our local move services include complete packing, local transport, delivery, full unpacking and removal of cargo at the new residence.

For our packing we use environment friendly reusable materials even over short distances

Our staff is trained in packing the most precious items in your house very carefully and systematically. Once the packing is done, they load it on a transport vehicle that is fully covered and closed container without damaging your valuables…be it your sofa and wardrobes or the fine crockery items. At Transworld we are well aware of the emotions attached to each of the products hence we pack all material with great care.

Starting with a pre-move survey of your belongings followed by a detailed estimate, we offer personalized suggestions in line with your specific needs. Our Executives, thorough with all customs regulations as well as airline, shipping, rail and road routes, go out of the way to provide the best possible moving solutions.

Intercity door to door Relocations

Moving to a new city is daunting and requires careful planning We have a proven track record of over 100000 moves in the last 20 years  and we make your move absolutely stress free. We take care of each and every detail such that the move happens on time every time. You can interact with our local move coordinator who is dedicated to you to provide you with efficient and personalized service. The care and attention to detail will be second to none and the intercity Moving will be done with clockwork precision. We strongly believe in quality and not quantity and that is why you can be assured of our highly personalized services with a dedicated intercity Moving coordinator.

Some of the key services we offer are

• Pre move survey and advanced estimating of move
• Professional Packing using eco-friendly material
• Wooden crating for fragile articles
• Supervising. marking, preparing inventory and coordinating the move
• Providing move insurance
• Handling documentation & check-post formalities
• Escorts to accompany the goods in transit for intercity moves within India
• Tracking & providing information about goods in transit
• Delivery, unpacking and setting up of your home at destination
• Temporary storage for goods in transit
• Pest control treatment